We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time.
We therefore may, at our sole and absolute discretion, elect to give you a refund, and only in the following circumstances:
A few small points:
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 30 days of the purchase date. After 30 days no refunds can be processed.
- We don't offer refunds on the basis that a user no longer wishes to use the Divi Theme itself.
- We reserve the right to deny refund requests if we deem it necessary.
If you require a refund and your request fulfils the requirements above, you may open a support ticket.