Yearly Access Subscription Renewal

Our "Yearly Access" subnscriptionplan provides a license for one year at a time.  

After that you may renew your license to continue to receive new layouts, sections, templates, updates, exclusive tutorials and support.

What happens if I cancel my Yearly Access subscription?

If you choose to cancel your subscription, your license will expire on the anniversary of the original purchase, and you will no longer receive access to files, updates and support. When your license expires:

  1. You will not receive any additional new layouts, sections or templates.
  2. You will no longer receive any updates to the existing layouts and sections.
  3. You will no longer have access to technical support.
  4. You will not have access to exclusive tutorials and in-depth guides intended for paying customers only.
  5. You will no longer have access to the library zip file or the individual downloads

I used a discount for my initial payment but it's not being applied to my renewal price?

If Discount Codes are used, they will apply only to the initial subscription payment and not all payments thereafter. Your subscription will renew at the original yearly subscription price and not the discounted price.

These terms are outlined on our terms and conditions page and are also outlined in the checkout page terms and conditions users agree to when making a purchase with a discount.

If I renew my subscription, do I need to also re-download the layouts, sections or templates and install it again?

No, layouts, sections and templates are packaged as .JSON files and are not updated by any other mechanism besides you modifying them yourself. 

Is there a discount for renewing?

Not at this time, however, we may offer discounts at a later stage.

If prices go up will I be grandfathered into my initial payment price?

Any changes to higher pricing will only impact Yearly Access subscriptions created after the change - the old subscriptions will continue to renew at the original pricing. However, if you cancel your subscription or allow it to lapse, your original pricing will no longer be available to you.

I need a refund for my renewal?

We cannot grant refunds on renewal payments. We will send you an email 2 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed

Are there "lifetime" subscription options?

Yes, you can view our "Lifetime Access" and "Agency Access" options on our Pricing page.

Do I need to activate any licenses?

No, you do not need to activate any licenses on your websites or local websites. 

How do I renew my subscription?

Your subscription will renew automatically, however, you may also upgrade to the lifetime option at any time.  You will be sent reminders that your subscription will be renewed two weeks before your renewal date.

Will my subscription renew itself automatically?

Yes. We will send you emails before the renewal date to remind you. 

How will I know when the subscription is renewed?

You will receive an email notifying you of the renewal.

What if I don't want to renew?

You can log into your account and cancel your subscription at any time.  

Go to Account -> Dashboard -> Subscriptions or you can click on this link to go directly to your subscription page. 

This will not remove any support time you've already paid for, it will merely make it so you don't automatically renew when your subscription time ends.

Can I get a refunds for a renewal?

We cannot grant refunds on renewal payments. We will send you an email 2 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.